"downloading Windows 10 for a good few hours, a black screen with Windows 10 at the top and the prompt X:\Windows\System32> with a flashing icon afterwards", "updating from 8.1 to 10 from the ISO and after a few reboots it just hangs at a black screen", We've received lots of reports about this Windows 10 black screen of death issue, like It's a very nerve-wracking but also hot issue that your computer is stuck on a black screen after Windows 10 upgrade or update, like Windows 10 Creators Update, Windows 10 Fall Creators Update 1709, Windows 10 April Update 2018, etc.
Windows 10 Symptom: Stuck in Black Screen during Windows 10 Install or after Windows 10 Upgrade I already contacted dell and intell support, noboby seems to have a solution.Top 8 Ways to Fix Black Screen Issue on Windows 10 I also tried to use an external monitor to see if there was video, the issue persists. Tried to update using the device manager. Tried messing around with power management settings it didn't help.ĭisassembled the laptop, removed the battery drained the remaining power. Tried almost every possible GPU drivers from both Dell and Intel Installed multiple OS'es, W10 - 1803 / 1809 / 1903, whenever the GPU driver is installed in any of these I get the black screen. However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.List of things I've tried The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore using the Microsoft Basic Video Adapter. Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The cursor does not appear and the keyboard is still lit. During the installation process the screen goes black.
All other drivers are installed and updated.Įverything works normally until the driver is being installed. The screen turns black as soon as Intel HD Graphics 630 drivers are updated.
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